1. Refund Eligibility

We want to ensure your satisfaction with every purchase you make from My Next Match. Refunds are available under the following circumstances:

• The event organiser has allowed attendees to be refunded.

• The event has not ended yet.

• The request for a refund is made within the allocated time set by the event organiser.

• The event has been cancelled.

2. Refund Process

To initiate a refund, please follow these steps:

• Go to My Bookings (https://mynextmatch.com/mnmEvent/mybookings)

• Click on Cancel next to your registration that you want a refund for.

3. Verification and Approval

Once we receive your refund request, event organisers will review the provided information and determine if the request meets our refund eligibility criteria. They may request additional information or evidence to facilitate the review process.

4. Processing Time

Refund processing times may vary depending on the payment method and your financial institution. Typically, refunds are processed within 5 business days from the date of approval.

5. Banking Charges

Banking charges are generally non-refundable unless the return is due to an error on our part or on the part of the event organiser. In all other cases, charges that occur due to transfer will be subtracted from the original amount.

6. Platform Fee

The platform fee is not refunded unless the return is due to an error on our part or on the part of the event organiser.

7. Changes to Refund Policy

My Next Match reserves the right to modify or update this refund policy at any time. Any changes will be communicated through our website or other appropriate channels.

8. Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team at by sending us a Help Ticket.

* Last Update: 18/09/2023 15:46 (GMT +3)